Business Analysis & Business Intelligence
Business Analysis (BA)
- Software Life Cycle Basics: Waterfall and Agile
- Case Studies SCRUM – Agile Project Management
- Domain Knowledge – Financial Services, Capital Markets, Technology, Telecom, and Insurance
- Assignment(s) – Business and IT, BRD case studies
Business Analysis Planning and Monitoring
- Identification & Profiling of Stakeholders
- Understanding the Stakeholder Analysis Matrix
- Determining the Business Analysis Approach: Plan-Driven vs. Change Driven
- Planning Business Analysis Activities and Communication
- Understanding the Contents of the Requirements Management Plan
- Understanding Requirements Attributes
- Monitoring and Managing Business Analysis Performance
Requirements Management and Communication
- Managing Solution Scope and Requirements
- Creating the Requirements Traceability Matrix
- Preparing Requirements Packages
- Types of Requirements
- i. Business Requirements
- ii. Functional Requirements Specifications
Overview of the Use Case Methodology - iii. Non-Functional Requirements Specifications
Understanding Different Types of Non-Functional Requirements - iv. Technical & Design Constraints
- Managing Requirements Communication Activities
Elicitation
- Preparing for Elicitation
- ConManaging issue workflow & Jira Reportsducting Elicitation
- Documenting and Conforming Elicitation Results
- Requirements Elicitation Techniques – JAD, Brainstorming, White Boarding
Jira
- Managing issue workflow & Jira Reports
Service Now
- Introduction to ServiceNow
- ITIL
- Services of ServiceNow
- ServiceNow Instance
- Generating Developer Instance
- ServiceNow User Interface (UI)
- Fundamentals- Applications and Modules
Business Intelligence (BI)
Session-1
- Introduction to BI
- Setup
- SQL – part 1
Session-2
- SQL – part 2
- Advanced SQL Analytic queries
- Data – warehouse concepts
Session-3
- Overview of Data Science process
- Data Visualization
- Tableau – part 1
Session-4
- Tableau – part 2
- Overview of ETL tool
Session-5
- Introduction to Power BI